POPIA

Learnesso is operated by Kipimo (Pty) Ltd. Our Information Officer is Jacques Vorster.

Company

Kipimo (Pty) Ltd, trading as Learnesso

Registration number

2023/814251/07

Information Officer

Jacques Vorster

Email

info@learnesso.co.za

Address

422 Amsterdam Drive, Olivedale, Randburg, South Africa

When a school runs on Learnesso, the school is the responsible party for its learners', parents' and staff members' information: it decides what is collected and why. Learnesso is the operator: we process that information on the school's behalf, only to provide the service and on the school's instructions.

For information collected through this website, such as demo bookings, Learnesso is the responsible party. Our Privacy Policy explains that processing.

POPIA sets eight conditions for lawful processing. This is how we apply them:

Accountability

We take responsibility for the personal information we process, and our Information Officer oversees how we comply.

Processing limitation

We collect only what we need, for a clear and lawful reason, and wherever possible directly from the person concerned.

Purpose specification

We collect information for specific purposes, explain them, and keep information only as long as those purposes require.

Further processing limitation

We don't use information for purposes unrelated to the reason it was collected.

Information quality

We take reasonable steps to keep information accurate and up to date, and we correct it when asked.

Openness

We explain what we collect and why, in our Privacy Policy and inside the platform.

Security safeguards

Access is restricted by role, each school's staff see only their own school, information is encrypted in transit, and card payments are handled by Paystack.

Data subject participation

People can ask to see, correct or delete their information, and object to its processing.

Most learners on Learnesso are under 18. Their information is provided by their school or by a parent, guardian or other competent person, who confirms they are entitled to share it. We use it only to provide the platform to the school, including admissions, teaching and tutoring, assessment, fees and communication, and to keep it secure. We never sell it or use it for advertising.

Some features, such as Astrid and AI marking, use AI to help learners and teachers. They are aids, not decision-makers: teachers review and release marks, and no decision about a learner's admission is made by automated means alone.

If we have reasonable grounds to believe personal information has been accessed or acquired by someone without authorisation, we will act to contain it. For school information, we will notify the affected school without delay so it can inform the Information Regulator and the people affected, and we will help it do so. For information we are responsible for, we will notify the Information Regulator and the people affected ourselves.

You can ask us to:

• confirm whether we hold personal information about you, and give you a copy;
• correct or delete information that is inaccurate, incomplete, out of date or no longer needed; or
• stop processing your information, where you have the right to object.

Email your request to info@learnesso.co.za, saying what you would like and how we can reach you. We may need to confirm your identity before we act, and we aim to respond within 30 days.

If your request is about a learner's school records, such as marks, attendance or an application, please contact the school first, as it is the responsible party. We will help the school deal with your request.

If you are unhappy with how we have handled your information, please contact our Information Officer at info@learnesso.co.za first so we can try to put it right. You also have the right to complain to the Information Regulator:

Website

inforegulator.org.za

Complaints

POPIAComplaints@inforegulator.org.za

General enquiries

enquiries@inforegulator.org.za

Address

Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191